Flax Fox FAQs

If I buy a print online, how will it be shipped? / All prints will be rolled and sent in a hard shell postal tube, I find this is the safest way to ensure prints arrive safe and sound.

Are your tea towels machine washable? / Yes! Tea towels are all professionally printed. We recommend they are washed at 40 degrees (although from experience I regularly throw mine in at 60 and they are still great!).

Are your mugs dishwasher safe? / Also, yes! All my mugs, bone china or no bone china can be washed in the dishwasher.

What sizes do your prints come in? / The standard size for Giclée Prints are A4 and Super A3 (slightly bigger than a standard A3). Originals are normally printed on 50cm x 70cm paper.

Can you make your work in larger or smaller sizes? / Yes, I’m very happy to resize my work so please contact me and let me know what size you’re looking for.

Do you offer any bulk discounts? / Contact me if you’re looking at buying a large volume in any of my products, perhaps you’re using them for a wedding or another event. I’ll be very happy to work with you to figure out a bulk discount.

Can you choose what goes into the gift box? / Yes, just let me know what items you’d like included and we’ll go from there!

How can I save on shipping costs? / I now offer Click and Collect (collection at St. Georges Market) if you’re local to Belfast or visiting. Just select Click and Collect on checkout and we’ll have your items packaged and ready for collection.

What is the difference between a Giclée and Original Art? / My original artwork is sketched and designed on paper and scanned into the computer. A Giclée is a reproduction print from my original art.